FAQS

FREQUENTLY ASKED QUESTIONS ABOUT TRANSPORT TO AND FROM FRANCE

Coronavirus (COVID-19) impact on our road freight services, we are still shipping.

All of our European road freight services are still operating, including our core services between the UK and France (exports and imports), although naturally not at ‘full steam’.

We do have good trailer availability, including for French loads.

Most border closures and additional restrictions by governments across Europe do not apply to freight movements. However, the restrictions are leading to considerable delays at border crossings, but we will continue to serve you to the very best of our abilities throughout this difficult period.

We are receiving regular updates from our French offices and all of our local commercial partners and hauliers throughout the different European countries we service, and in turn we will keep you updated with reliable information, and news of developments that will affect your supply chains.

If you have got any queries, please do not hesitate to contact us, by email or by telephone. All our team at France Line will be more than happy to answer any of these and to help you.

Which ferry routes do you use?

As well as travelling via Calais and Dunkerque, we have an account with all the ferry companies and use Brittany Ferries sailings from Portsmouth to F14 Caen and from Poole to F50 Cherbourg for deliveries to Brittany, Loire Valley and the west coast. We also use the routes Portsmouth / F76 Le Havre and Newhaven / F76 Dieppe for deliveries to Normandy, Paris area and Central France.

Do you deliver to/collect from all of mainland France?

Yes. We cover the whole of France for both export and import loads.

What trailers do you operate?

We mainly run standard and sliding roof tautliners, but have also got access to some mega trailers, as well as some flat bed trailers and low loaders for abnormal / out of gauge shipments.

What if I don’t have enough freight for a full load?

We do handle part loads as well as full loads. We have got regular part loads services to and from France. We run several groupage trailers a week to and from most areas in France, so contact us to talk about your requirements.

Can you do deliveries in France with a tail-lift?

Yes, we can and regularly do so. We do not have any export trailers equipped with a tail-lift, so will drop the goods at one of our local depots for a domestic redelivery on a vehicle with a tail-lift.

What is the likely transit time?

Every load is different and we transit time is tailored to best meet our customers’ needs.

Do you operate on French public holidays?

There is a driving ban on French public holidays, so all deliveries or collections will take place the next working day. If you are looking for a reliable service to deliver your goods to France choose the specialist Freight Forwarder to France. We will do everything in our power to ensure you receive and excellent service. Contact us now by telephone on (0044) 0 161 746 8339 or by email at info@francelinetransport.co.uk

France Line Transport - The Specialist Freight Forwarder to France

France Line Transport – The Specialist Freight Forwarder to France